Meeting Details Meeting Summary Committee: Scrutiny Committee Date/Time: 18 Sep 2013 - 14:00 to 17:00 Status: Occurred Venue: Room 410 (Committee Room) Add to my Calendar DocumentsMembers AttendanceOther AttendeesDeclarations of Interests Documents Agenda (46Kb) 2. Minute of Meeting of Scrutiny Committee of 12 June 2013 for approval and signature (182Kb) 3. SINGLE OUTCOME AGREEMENT ANNUAL PERFORMANCE REPORT 2012/13 (Report No.13/440) (702Kb) 4. FOLLOW UP REPORT TO THE THIRD SCRUTINY REVIEW OF LEARNING FROM COMPLAINTS AND CUSTOMER FEEDBACK (Report No.13/441) (231Kb) 5. COMPLAINTS HANDLING PROCEDURE PROGRESS REPORT (Report No.13/442) (260Kb) 6. COUNCIL COMPLAINTS REPORT FOR APRIL 2012 – MARCH 2013 (Report No.13/443) (233Kb) Minute of meeting of the Scrutiny Committee of 18 September 2013 (230Kb) Members Attendance Attended - Committee Members Name No attendance information has been recorded for the meeting. Attended - Other Members Name No other member attendance information has been recorded for the meeting. Apologies NameReason for Sending ApologySubstituted By No apology information has been recorded for the meeting. Absent NameReason for AbsenceSubstituted By No absentee information has been recorded for the meeting. Declarations of Interests Member NameItem Ref.DetailsNature of DeclarationAction No declarations of interest have been entered for this meeting. Other Attendees Visitor Information is not yet available for this meeting